Data privacy

At H&M Group, we value your privacy and the integrity of your personal information.  Learning Studio is designed to bring us closer together in a learning environment, and as a member (user), you can adjust the privacy settings based on your needs & preferences. The central admin team maintains the integrity of data and reporting access. For report inquiries, see below.

What data does Learning Studio collect? 

The platform collects: 

Data on skills and goals is added by Member

The combination of these two components builds the subset of data that is reflected on the both Manager Dashboard and Group analytics (described below). 

How does Learning Studio collect data? 

Accounts are created and maintained based on integration with PeopleData and member input.   

Why does Learning Studio collect this data? 

Learning Studio needs to collect data to provide access, provide content recommendations, create a learning community, and support colleagues in learning on their development journeys.  

How long does Learning Studio retain data?

Your data is maintained throughout your time at H&M Group. Retention policies post-employment are based on local regulations; breakdown below. To request that your data be deleted, contact Global Helpdesk.

How does Learning Studio use AI?

Learning Studio leverages machine learning for personalisation. The offering of content is determined by member identified learning goals and further informed by user interaction.  There is no additional functionality to the AI outside of suggestions via machine learning.  

How does Learning Studio data integrate with a browser extension?

To support learning in the flow of work, the Learning Studio is available as a browser extension.  Members can opt into this feature. Only login credentials are stored. No data is captured in the browser search history. 

How does Learning Studio data integrate with Microsoft Teams?

To support learning in the flow of work, the Learning Studio is available as an app in Teams.  Members can opt into this feature by way of adding the app to their Teams experience, or integrating a particular component of the Learning Studio into a Teams Channel.  No data is captured outside of login credentials.     

What are points and why are they always visible?:

Points are part of the gamification of the platform. We do not use it for any performance-based evaluation, and they are not used in any ranking, scoring, or evaluation of our colleagues.   

What is the relationship between content libraries?:

GROW

To enable single-sign-on, your Grow login username is saved in Learning Studio. 

GROW

Is integrated between both platforms, so completions records are shared. 

LinkedIn Learning

Accounts in LinkedIn Learning will be created in the moment, should you not have one already. Login details and content completions are shared between the system, so long as the content is integrated with Learning Studio. By default, there is no relationship to personal LinkedIn accounts. Only content that exists in both platforms will be reflected in both places (historical completions of LinkedIn Learning content will not be captured in Learning Studio).  

Microsoft Learn

Microsoft Learn is a free learning tool. No personal data is exchanged. 

Who has access to what? 

All members 

All Learning Studio members can view and manage their own profiles. Member profiles are built using organisational structure & data fields from PeopleData and driven by the member. Their privacy settings on the “Me” page (profile) determine what other members of the Learning Studio can see. As a group member, all members can see details on colleagues who are also members of the group.

Profile of Self 

Purpose: Establish personal learning goals, display skills, view content (if creating content), view channels followed & group memberships.  

* Feature is private by default and editable by user

Profile of other users

Purpose: networking, community building, knowledge sharing; democratised learning 

Data Types: 

* Dependent on preferences set by user

Discover People

Purpose: networking, community building, knowledge sharing; democratised learning

Data Types: 

Member visibility within a Group 

Purpose: networking, community building, knowledge sharing; democratised learning. Assigned in-progress content will also be visible to Group Leaders 

Data Types: 

Managers

Based on H&M Group organisational structure in PeopleData, staff responsible colleagues are provided access to a Manager Dashboard.  The dashboard gives visibility into their team skills and assigned content completion progress.    
Purpose: follow up in assigned learnings for compliance/regulatory needs  

Data Types: 

Group Leaders

Group Leaders manage membership for target groups based on the requirements for the group(s). They can assign content to users and review basic analytics. They are leading engagement and interacting with members to deliver relevant content.  
Purpose: manage target groups of colleagues based on organisational structure for targeted learning  

Data Types: 

Central Admin

Selected members of the Colleague Development & Growth Product Team have Admin access to the Learning Studio for access management.
Purpose: account creation, access management, segmentation/grouping  

Data Types: 

Skills Functionality

All elements of the skills passport are identified by the member. Managers have visibility into their teams’ skills, and members can see each other’s skills on their profile card upon search.

Skills Passport

Purpose: personal development, networking, knowledge sharing  

Data Types: 

Card Insights

Like or comment on a card. Visible to card owner & central admin. 
Purpose: networking, community building 

Data Types (*based on org structure): 

Additional Resources and Contacts: Global helpdesk 

Access

Your learning history is always available for download in your profile.  Requests for additional information can be made through the Global Helpdesk. 

Corrections

To contact us regarding any incorrect information, please reach out to Global Helpdesk.

Objection

If you have any objections with the collection or use of your information, contact Global Helpdesk.  

Withdraw Consent

To opt out of the Learning Studio, contact your direct manager. To have your data deleted, please contact Global Helpdesk.   

Organisational structure includes: 

To opt out of the Learning Studio, contact your direct manager. To have your data deleted, please contact Global Helpdesk.